Privacy Statement
Introduction
Della Realty Group Ltd (‘DRGL’) recognises the importance of protecting the privacy and the rights of individuals in relation to their personal information and complies with the New Zealand Privacy Act when dealing with personal information. Please read this privacy statement to understand our practices regarding your information and how we will treat it.
WHAT PERSONAL DATA WE COLLECT
DRGL is a boutique real estate agency. Throughout the marketing of properties, we may collect the following information: Name(s), address, email address(s), phone number(s), your comments/feedback for a property, information on a property. As a Vendor you are required to provide documentation to us as required by the AML/CFT Act (Anti Money Laundering).
HOW DO WE USE YOUR INFORMATION
All data is collected for legitimate business interests, in order to facilitate sales for our clients. We may contact you for feedback, keep you updated on our services and respond to inquiries.
WHO WE SHARE YOUR DATA WITH
We may disclose your personal information (but only if we need to, for the purpose for which it was collected) to: - your professional advisers, such as lawyers; - regulators and government agencies and anyone else who we are legally required or authorised to share your personal information with, such as under AML/CFT Act; or - our contracted parties for services, ie, photographer(s), virtual tour operator etc. - any other third parties for the purpose of the business or to comply with any law, rule or regulation with any government authority.
We may also use or disclose information where the use or disclosure is permitted under the Privacy Act, or any other applicable law, such as where the information disclosed is publicly available or where it would not be unfair or unreasonable to do so. We may also disclose information when it is not in a form which identifies individuals.
Under the Privacy Act - clients, staff, or contractors have the right to access and request correction of their personal information. In addition, DRGL is committed to upholding your privacy rights relating to your personal information in relation to any other applicable privacy laws.
HOW YOU CAN REVIEW, UPDATE, DELETE THE DATA WE COLLECT FROM YOU
You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request a review please contact DRGL. There may be circumstances where we can not provide you access if it interferes with the privacy of others or if it would result in a breach of confidentiality.
HOW LONG WE RETAIN YOUR DATA
We keep your personal data for as long as it is necessary for the purpose set out in this statement, unless a long retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
HOW WE PROTECT YOUR DATA
DRGL has a secure website and every measure has been proactively taken to protect any data that may be submitted. However, despite safeguards and all efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security and improperly access, collect, steal, or modify the data. We will do our best to protect and put in place any necessary precautions to protect your information.
WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE
We follow the guidelines provided by the Privacy Commission. As our website is linked to the internet and we can not provide a guarantee that information transmitted will not be intercepted and manipulated, DRGL are vigilant in use of systems to reduce forms of cyber-attacks.
CONTACT US
If you have any questions about this privacy statement, any concerns or feedback regarding your privacy or would like to make a complaint regarding privacy please contact Della Realty Group Ltd (‘DRGL’).
Phone: 0800 22 22 33 (+64 4 902 7708) or email care@dellarandall.co.nz.
We will contact you within a reasonable time after receipt of your complaint. We will treat your request or complaint with confidentiality and discuss how best it may be resolved.
1 December 2020